Terms & Conditions

Last updated: June 2026

1. Who you are contracting with

These Terms govern your access to and use of the coaching services provided by FLAU Performance LLC ("FLAU", "we", "us", "our"), operating from the Kingdom of Saudi Arabia. By purchasing or using our services, you ("Client", "you") agree to these Terms.

2. Acceptance

By placing an order, creating an account, or otherwise using the service, you confirm that you are at least 18 years old (or have authority to bind an organization) and accept these Terms in full. If you do not agree, do not use the service.

3. The service

FLAU provides 1:1 remote strength, conditioning, and nutritional coaching, including custom programs, macro-nutrient guidance, video form review, and direct messaging support. The service is informational and educational and does not constitute medical, dietetic, or psychological advice. You should consult a qualified physician before starting any new training or nutrition program, particularly if you have a medical condition.

4. Your responsibilities

• Provide accurate health, training, and contact information and keep it up to date.
• Maintain the confidentiality of your account credentials.
• Use the service lawfully and only for your personal coaching needs.
• Not share, resell, or redistribute programs, materials, or content provided to you.
• Not misuse the service: no fraud, spam, IP infringement, scraping, reverse engineering, or interference with security.

5. Intellectual property

All training programs, nutrition plans, written materials, videos, branding, and software remain the exclusive property of FLAU Performance LLC. You receive a limited, non-exclusive, non-transferable right to use them for your personal training during the active coaching period.

6. Payments, billing, refunds & taxes

Payments are processed securely by Stripe. By placing an order you agree to Stripe's terms. See also our Refund Policy.

All coaching plans (1-month, 3-month, 6-month) are one-time payments for the full program and do not auto-renew. Taxes, where applicable, are calculated at checkout.

7. Suspension and termination

We may suspend or terminate your access for: material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations. On termination your access to programs and materials ends.

8. Disclaimers and liability

The service is provided "as is" without warranties of any kind, express or implied, including merchantability and fitness for a particular purpose, to the fullest extent permitted by law. We do not guarantee specific physical, athletic, or aesthetic results — outcomes depend on adherence, biology, and factors outside our control. To the maximum extent permitted by law, our aggregate liability to you for any claim arising out of the service is limited to the fees you paid us in the 6 months preceding the claim. We exclude liability for indirect, consequential, or special damages. Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence where such limitation is prohibited by law.

9. Indemnity

You agree to indemnify FLAU against claims arising from your unlawful use of the service, breach of these Terms, or content you provide.

10. Governing law

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Disputes shall be brought before the competent courts of Saudi Arabia, without prejudice to any mandatory consumer protections in your country of residence.

11. Changes

We may update these Terms from time to time. Continued use of the service after an update constitutes acceptance.

12. Contact

For questions, contact FLAU Performance LLC through your coach or the email used for your purchase receipt.